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Iwade Health Centre

Where are we?

When should you make an appointment with your GP?

Before you make an appointment to see your GP, consider the alternatives shown below. Your local pharmacist may be able to give you the help you need and if not direct you to the most appropriate healthcare professional.

If you feel that you do need to see the GP, you can make an appointment at Iwade Health Centre by:

  • Calling the surgery from 8am on 01795 413100
  • Visiting the surgery

If you feel that you need an appointment, call the surgery as above. The receptionist will try to find you an ‘on-the-day’ appointment or ask the duty doctor for advice as most appropriate.

If it is outside of surgery hours, but you need urgent (not life-threatening) advice, you should call NHS 111

For life threatening emergencies, you must call 999

The appointment slots are for 10 minutes – to cover ONE issue. If you have more than one problem, decide which is most important and start from there. If you have several, or a complicated problem ask for a longer appointment when you book and the receptionist will do their best to help.

Accident & Emergency Services

For Choking, Chest Pain, Suspected Stroke and Major Fractures, life threatening emergencies or major accidents call 999 or go to Medway Hospital ME7 5NY A & E

Self Care

For Hangover, Sore Throat, Cold or Cough, minor ailments, grazes, bruises or similar, use the NHS website or www.patient.info for self-care advice and tips.

Your Local Pharmacy

For Diarrhoea, Headaches, Minor Infections, Bites and Stings, tummy upsets, painful cough, colds and travel advice, visit your pharmacy, Iwade ME9 8SH, Kemsley ME10 2ST or Asda (late night) ME10 2PD

Minor injury unit

For minor sprains or suspected fractures, minor injuries and ailments, not for babies under 1. See above for Sittingbourne and Sheppey Minor Injuries Units.

NHS 111

Telephone 111 if you need help fast and you are unsure, out of hours

Information courtesy of Iwade Patient Participation Group

Get in touch

Iwade Health Centre

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Open daily from 8am to 6.30pm.

Iwade Patient Participation Group

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Iwade Health Centre PPG are pleased to be part of a strong team who work together to ensure patients receive first class treatment when required.

A professional team of Doctors and Clinicians led by Practice Manager Kirsty Baker ensure high standards of care are maintained at all times.

The Care Quality Commission has rated the Health Centre as GOOD, and a recent annual inspection found standards and procedures to be satisfactory to their requirements.

All staff and the PPG are striving to achieve a rating of OUTSTANDING at the next mandatory inspection by the CQC.

For a full list of Doctors, Clinicians and Services at the surgery please visit the Iwade Health Centre website link above.

Mobile Walk-In Health Unit

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You can visit the local Walk-In Mobile Health unit Monday to Saturday:
  • Mondays at Sainsbury Sittingbourne 9am-1pm and 2pm-6pm
  • Tuesday Asda Sittingbourne 9am-1pm and 2pm-6pm
  • Wednesday Tesco Sheerness 9am-1pm and 2pm-6pm
  • Thursday Asda Sittingbourne 9am-1pm and 2pm-6pm
  • Friday Tesco Sheerness 9am-1pm and 2pm-6pm
  • Saturday Tesco Sheerness 9am to 12pm

Sheppey Minor Injuries Unit

Sheppey Community Hospital

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As at 28th November 2019 the Minor Injuries Unit at Sheppey Hospital is open 9am to 9pm every day including bank holidays. Not suitable for under 1s

Sittingbourne Minor Injuries Unit

Sittingbourne Memorial Hospital

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As at 21st November 2019 the Minor Injuries Unit at the Memorial is open 9am to 9pm every day including bank holidays. Not suitable for under 1s

Swale Volunteer Transport Scheme

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Available to local residents aged 60+ or disabled who have difficulty in using public transport, there is a registration fee and thereafter an annual fee to help cover administration costs as the scheme is run by volunteers. Journeys are charged at a charge per mile with an additional £1 admin charge per journey and the driver will normally be happy to wait with you for a reasonable time. Swale Volunteer Transport Scheme exists to provide transport that enables you to attend essential appointments, including doctors, dentists and hospitals.

What's On

Watch this space for events.

In the News

Covid 19 @ Iwade Health Centre

Iwade Health Centre currently have a high number of staff self-isolating due to Covid 19, and a member of staff unwell with Covid 19.

We are working hard to make sure that services remain accessible for all patients. We are continuing to offer telephone and video consultations for patients, along with face-to-face appointments when clinically necessary.

Patients may experience a delay in getting though on our telephone lines as a number of staff are either ill or self-isolating.

Online services continue to be available on the practice website and we would encourage patients who can use these to do so. If you are unable to get through to the practice and you have an urgent medical need, please call NHS 111.

Prescriptions will continue to be processed. Please make sure you order any repeat medication in good time.

We would like to apologise to all our patients for any inconvenience and thank them for their support and understanding as we take the necessary steps to keep patients and other staff safe from infection and protect the NHS.

Thursday 22 July 2021 10:22

Covid 19 @ Iwade Health Centre

Iwade Health Centre currently have a high number of staff self-isolating due to Covid 19, and a member of staff unwell with Covid 19.

We are working hard to make sure that services remain accessible for all patients. We are continuing to offer telephone and video consultations for patients, along with face-to-face appointments when clinically necessary.

Patients may experience a delay in getting though on our telephone lines as a number of staff are either ill or self-isolating.

Online services continue to be available on the practice website and we would encourage patients who can use these to do so. If you are unable to get through to the practice and you have an urgent medical need, please call NHS 111.

Prescriptions will continue to be processed. Please make sure you order any repeat medication in good time.

We would like to apologise to all our patients for any inconvenience and thank them for their support and understanding as we take the necessary steps to keep patients and other staff safe from infection and protect the NHS.

Thursday 22 July 2021 10:22

Iwade Health Centre July 19th

As of yet the surgery has not received any official guidelines, regarding changes to COVID-19 related restrictions to GP services.

Due to the very fast increasing case numbers of COVID-19 in the area the surgery has made the decision to NOT make any changes to how it currently operates from the 19th July.

Face masks will still be asked to be worn if attending the surgery, our doors will remain closed, initial telephone triage will continue and you will be asked to pass screening questions before entering the surgery should you be asked to attend.

These decisions have been carefully made in order to protect, staff, patients, family and friends of all.

Thank-you for your continued cooperation.

Iwade Health Centre

Thursday 22 July 2021 10:20

Iwade Health Centre July 19th

As of yet the surgery has not received any official guidelines, regarding changes to COVID-19 related restrictions to GP services.

Due to the very fast increasing case numbers of COVID-19 in the area the surgery has made the decision to NOT make any changes to how it currently operates from the 19th July.

Face masks will still be asked to be worn if attending the surgery, our doors will remain closed, initial telephone triage will continue and you will be asked to pass screening questions before entering the surgery should you be asked to attend.

These decisions have been carefully made in order to protect, staff, patients, family and friends of all.

Thank-you for your continued cooperation.

Iwade Health Centre

Thursday 22 July 2021 10:20
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Iwade Health Centre Update

Covid-19 vaccination information Sittingbourne Primary Care Network is providing Covid-19 vaccinations for our patients from Age UK Sittingbourne. We are inviting patients based on the national priority list. Please be patient and wait to be contacted about when the vaccine is available for you. We are currently inviting patients between the ages of 40-49 for their 1st doses and contacting patients for their 2nd doses when they are due. You do not need to contact your practices. Your appointment for the second dose of the vaccine will be up to 12 weeks after your first dose. You will be contacted by text, phone call or letter to book you in for an appointment. Our phone lines are very busy; please help us to keep lines open for people needing to make appointments for other health matters.

According to a source, 2nd dose appointments are running at around 10 weeks.

Friday 30 April 2021 13:23

Iwade Health Centre Update

Covid-19 vaccination information Sittingbourne Primary Care Network is providing Covid-19 vaccinations for our patients from Age UK Sittingbourne. We are inviting patients based on the national priority list. Please be patient and wait to be contacted about when the vaccine is available for you. We are currently inviting patients between the ages of 40-49 for their 1st doses and contacting patients for their 2nd doses when they are due. You do not need to contact your practices. Your appointment for the second dose of the vaccine will be up to 12 weeks after your first dose. You will be contacted by text, phone call or letter to book you in for an appointment. Our phone lines are very busy; please help us to keep lines open for people needing to make appointments for other health matters.

According to a source, 2nd dose appointments are running at around 10 weeks.

Friday 30 April 2021 13:23

Vaccination Latest

According to Gordon Henderson, the second Vaccination Hub on Sheppey is not open to the general public but has been contracted to deliver vaccinations to the health and social workforce including care home staff in Swale. This will be expanded as more vaccines become available. This was in response to Sheppey appearing to have 2 hubs before Sittingbourne's hub opened on Saturday 16th January.

According to NHS Kent and Medway Clinical Commissioning Group who contract the primary hubs including Age UK in Sittingbourne, they will be launching large vaccination sites across the county that eligible people can book on to. They also said that their focus has been to establish one vaccination service for each of their 42 Primary Care Groups (groups of GPs working together) and that more locations may follow as the vaccination programme is extended.

Credit to both Gordon Henderson and KMCCG who were both very responsive to IV's vaccination questions!

Friday 22 January 2021 14:09

Vaccination Latest

According to Gordon Henderson, the second Vaccination Hub on Sheppey is not open to the general public but has been contracted to deliver vaccinations to the health and social workforce including care home staff in Swale. This will be expanded as more vaccines become available. This was in response to Sheppey appearing to have 2 hubs before Sittingbourne's hub opened on Saturday 16th January.

According to NHS Kent and Medway Clinical Commissioning Group who contract the primary hubs including Age UK in Sittingbourne, they will be launching large vaccination sites across the county that eligible people can book on to. They also said that their focus has been to establish one vaccination service for each of their 42 Primary Care Groups (groups of GPs working together) and that more locations may follow as the vaccination programme is extended.

Credit to both Gordon Henderson and KMCCG who were both very responsive to IV's vaccination questions!

Friday 22 January 2021 14:09

Positive Covid Cases in Staff at Iwade Health Centre

Iwade Health Centre are working hard to make sure that services remain accessible for all patients. We are continuing to offer telephone and video consultations for patients, along with face-to-face appointments when clinically necessary.
Patients may experience a delay in getting though on our telephone lines as a number of staff are either ill or self-isolating.
Online services continue to be available on the practice website and we would encourage patients who can use these to do so. If you are unable to get through to the practice and you have an urgent medical need, please call NHS 111.
Prescriptions will continue to be processed. Please make sure you order any repeat medication in good time.
We would like to apologise to all our patients for any inconvenience and thank them for their support and understanding as we take the necessary steps to keep patients and other staff safe from infection and protect the NHS.
We thank you for your continued co-operation
Iwade Health Centre

Monday 04 January 2021 17:07

Positive Covid Cases in Staff at Iwade Health Centre

Iwade Health Centre are working hard to make sure that services remain accessible for all patients. We are continuing to offer telephone and video consultations for patients, along with face-to-face appointments when clinically necessary.
Patients may experience a delay in getting though on our telephone lines as a number of staff are either ill or self-isolating.
Online services continue to be available on the practice website and we would encourage patients who can use these to do so. If you are unable to get through to the practice and you have an urgent medical need, please call NHS 111.
Prescriptions will continue to be processed. Please make sure you order any repeat medication in good time.
We would like to apologise to all our patients for any inconvenience and thank them for their support and understanding as we take the necessary steps to keep patients and other staff safe from infection and protect the NHS.
We thank you for your continued co-operation
Iwade Health Centre

Monday 04 January 2021 17:07

Iwade Health Centre Announcement

Telephone (01795) 413100; Email: iwade.hc@nhs.net

As many of you are aware, Iwade Health Centre was being used by NHS England during the pandemic and patients were being seen at Sheppey Hospital. We are pleased to say that from Monday 10th August we will be seeing patients at the surgery again. All face to face appointments will now be held at the surgery NOT at Sheppey Hospital.

HOWEVER, we still need to ensure that all of our patients and staff are protected and therefore the following changes will be in place:

  • The surgery will NOT be open for patients to walk in.
  • If you need an appointment please contact the surgery by phone. You will then receive a telephone call initially and if the clinician feels you need to be seen they will arrange an appointment for you.
  • If you need a repeat prescription, a medical certificate or have a query, please contact us via email or telephone.
  • Please note that we are being very careful about not having too many people in the surgery at any one time. Therefore please adhere to the following when attending for an appointment:
    • Patient ONLY to attend unless a parent or carer is needed in which case ONE additional person is allowed to come.
    • Please attend at the time of your appointment and ring the doorbell outside. If there is a delay you may be asked to wait in your car until the waiting room is free. Please DO NOT come late to your appointment as you may have to rebook.
    • As much as possible please do not bring bags or coats with you as this creates more contact and therefore more risk of passing on an infection.

PLEASE DO NOT ATTEND YOUR SCHEDULED APPOINTMENT IF YOU HAVE COVID-19 SYMPTOMS, TRAVELLED ABROAD TO A HIGH-RISK AREA WITHIN THE LAST 14 DAYS OR BEEN IN CONTACT WITH ANYONE WITH A CONFIRMED CASE OF CORONAVIRUS. FOR FURTHER INFORMATION GO TO 111.nhs.uk.

PLEASE ENSURE THAT YOU HAVE A MASK OR FACE COVERING WHEN YOU ATTEND THE SURGERY

We thank you all for your continued support and cooperation during this time.

Kind Regards

All at Iwade Health Centre

Monday 17 August 2020 17:39

Iwade Health Centre Announcement

Telephone (01795) 413100; Email: iwade.hc@nhs.net

As many of you are aware, Iwade Health Centre was being used by NHS England during the pandemic and patients were being seen at Sheppey Hospital. We are pleased to say that from Monday 10th August we will be seeing patients at the surgery again. All face to face appointments will now be held at the surgery NOT at Sheppey Hospital.

HOWEVER, we still need to ensure that all of our patients and staff are protected and therefore the following changes will be in place:

  • The surgery will NOT be open for patients to walk in.
  • If you need an appointment please contact the surgery by phone. You will then receive a telephone call initially and if the clinician feels you need to be seen they will arrange an appointment for you.
  • If you need a repeat prescription, a medical certificate or have a query, please contact us via email or telephone.
  • Please note that we are being very careful about not having too many people in the surgery at any one time. Therefore please adhere to the following when attending for an appointment:
    • Patient ONLY to attend unless a parent or carer is needed in which case ONE additional person is allowed to come.
    • Please attend at the time of your appointment and ring the doorbell outside. If there is a delay you may be asked to wait in your car until the waiting room is free. Please DO NOT come late to your appointment as you may have to rebook.
    • As much as possible please do not bring bags or coats with you as this creates more contact and therefore more risk of passing on an infection.

PLEASE DO NOT ATTEND YOUR SCHEDULED APPOINTMENT IF YOU HAVE COVID-19 SYMPTOMS, TRAVELLED ABROAD TO A HIGH-RISK AREA WITHIN THE LAST 14 DAYS OR BEEN IN CONTACT WITH ANYONE WITH A CONFIRMED CASE OF CORONAVIRUS. FOR FURTHER INFORMATION GO TO 111.nhs.uk.

PLEASE ENSURE THAT YOU HAVE A MASK OR FACE COVERING WHEN YOU ATTEND THE SURGERY

We thank you all for your continued support and cooperation during this time.

Kind Regards

All at Iwade Health Centre

Monday 17 August 2020 17:39

Iwade Health Centre Urgent Notice

The Surgery is not closed and there has not been an outbreak of covid 19 at the Surgery. Please call the surgery on 01795 413100 if you have a pre-booked appointment if you have not heard from the surgery as your contact details may be out-of-date. Telephone appointments will be in place unless the clinician decides that you need to be seen face to face. The surgery is not closed, you are able to collect prescriptions etc. All non essential appointments are cancelled for the time being in keeping with current government advice.
Friday 13 March 2020 14:30

Iwade Health Centre Urgent Notice

The Surgery is not closed and there has not been an outbreak of covid 19 at the Surgery. Please call the surgery on 01795 413100 if you have a pre-booked appointment if you have not heard from the surgery as your contact details may be out-of-date. Telephone appointments will be in place unless the clinician decides that you need to be seen face to face. The surgery is not closed, you are able to collect prescriptions etc. All non essential appointments are cancelled for the time being in keeping with current government advice.
Friday 13 March 2020 14:30

New Staff at Doctors

We welcome two new members of staff to Iwade Health Centre, Elandri Kapp as Junior Pharmacist and Scott Jones as Community Psychiatric Nurse.

As Junior Pharmacist, Elandri will be supporting Gemma Battrum our Pharmacist Practitioner, carrying out medication reviews, and holding face to face discussions with patients regarding their medication.

Dealing with Mental Health, Scott will shortly be joining the team at Iwade Health Centre as Community Psychiatric Nurse, based in the community rather than a hospital.

Wednesday 27 November 2019 11:57

New Staff at Doctors

We welcome two new members of staff to Iwade Health Centre, Elandri Kapp as Junior Pharmacist and Scott Jones as Community Psychiatric Nurse.

As Junior Pharmacist, Elandri will be supporting Gemma Battrum our Pharmacist Practitioner, carrying out medication reviews, and holding face to face discussions with patients regarding their medication.

Dealing with Mental Health, Scott will shortly be joining the team at Iwade Health Centre as Community Psychiatric Nurse, based in the community rather than a hospital.

Wednesday 27 November 2019 11:57